FAQS

< class="sttl ">Everything You Wanted to Ask
From measurements to delivery — here's how Sachi Vera works

Ordering & Measurements

Is everything at Sachi Vera made to order?

Yes — every piece is stitched fresh to your exact measurements after you place your order. We don't keep stock, which means nothing sits in a warehouse waiting. Your measurements are taken at order and used to cut and stitch your garment from scratch.

How do I share my measurements?

After placing your order, you'll receive a WhatsApp message from our team with a simple measurement guide. You'll need: shirt length, chest, waist, hips, and pant/trouser length. If you're unsure how to measure, we'll walk you through it step by step.

What sizes do you make?

We stitch in all sizes from XS to XXL and beyond — because we make each piece to your measurements, there are no size restrictions. If you're between standard sizes or have specific fit requirements, we can accommodate that.

Delivery & Payment

How long does delivery take?

Most orders are ready and dispatched within 7–10 working days after measurements are confirmed. We deliver nationwide across Pakistan via courier.

What are the payment terms?

We take 30% advance payment via bank transfer to confirm your order, and the remaining 70% is due on cash on delivery (COD) when you receive your parcel.

Do you ship internationally?

Currently we ship within Pakistan only. Stay tuned — international shipping is coming soon.

Returns & Products

Can I exchange or return my order?

Because each piece is custom-stitched to your measurements, we don't accept returns. However, if there's a stitching issue or the measurements don't match what you provided, we'll fix it at no cost to you.

What fabrics do you use?

We work with premium quality fabrics including linen, karandi, crepe, crinkle blends, and georgette. Fabric details are listed on each product page. All fabrics are pre-washed or stone-washed before stitching.